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call forwarding
asked in Users
Forward all company calls, FACC featureIn the Admin Portal the Auto Receptionist is setup to send calls to a Call Queue. At times we want to forward all compan...
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Jun 27, 2023 at 5:17am
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asked in Users
Ring Group forwarding to Call Queue then back to Ring GroupI was reviewing some of the programming that RingCentral installers implemented during our installation a few years ago ...
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May 17, 2023 at 9:02am
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asked in Users
Setting up multiple users to take callsWe have been told by RingCentral several times that our call queue is complex. Is there anyone with RingCentral that can...
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May 17, 2023 at 6:17am
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asked in Developers
How to implement masked calling?Does RingCentral have a solution for virtual caller ID display? For example, in a ride-hailing scenario, drivers and pas...
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May 9, 2023 at 8:31pm
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asked in Users
Setting Number of Rings before sending to voicemail while User on phoneWe just migrated from another Ring Central system, and one the old setup, if a user was on the phone it would ring and n...
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May 5, 2023 at 11:04am
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asked in Users
Automatic Extension Switching During Business HoursHow could I go about splitting the incoming calls from a certain extension to automatically switch over to a new extensi...
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May 4, 2023 at 7:47am
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asked in Users
Call handling doesn't work when someone is on DNDHello,We are having an issue where calls are not being forwarded to the next person in the call queue if the primary ans...
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Apr 26, 2023 at 8:15am
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asked in Users
How do I transfer my main number to an external number?I need to transfer the company main number to an external number...
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Apr 24, 2023 at 11:28am
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Answer
asked in Developers
How to block the ability to make new calls through the API while the current call is active?Hi, I'm writing a microservice for my web application that will use the RC API to automatically make calls to phone...
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Apr 23, 2023 at 6:04am
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asked in Users
Call forwarding to a cell phone but want missed calls to go to Ring Central VoicemailHi I am forwarding my ring central phone number to a mobile but its sending callers to the mobile phone voicemail instea...
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Apr 18, 2023 at 1:07pm
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